How can we help you?

MAP Africa supplies automotive replacement parts, maintenance products, vehicle components, oils, fluids, accessories and related automotive products through www.myautopartz.com.

Customers should select or provide their vehicle make, model, year and, where applicable, engine type or VIN. Product pages may also display OEM numbers, manufacturer part numbers and compatibility information.

If you are uncertain about compatibility, please contact our customer-support team before ordering.

Yes. Where available, customers may search using product names, OEM/OE numbers, manufacturer part numbers, SKU and other product identifiers..

Prices may be displayed in different currencies depending on the customer's preference or location. The website's main catalogue may display prices in USD while local payment processing may convert the final payable amount into the supported local currency.

Available payment methods depend on the customer's location.

Ghana customers may be offered Paystack-supported payment methods and Cash on Delivery where available.

International customers are normally required to pay electronically using a supported card payment method.

Yes. Online payments are processed through approved third-party payment providers such as Paystack. MAP Africa does not require customers to send full card details directly to our staff.

Yes. International delivery may be available to supported destinations. Shipping charges and estimated delivery times depend on destination, product type, weight, size, customs requirements and courier availability.

Where applicable, delivery or shipping charges are calculated during checkout and included in the customer's Order Summary before payment.

Eligible products may be returned within 7 days of delivery, subject to our Return & Refund Policy.

Contact customer support as soon as possible. Customers may be asked to provide photographs of the received product, packaging, product labels and their order number.

Do not install or continue using a visibly damaged item. Contact customer support and provide photographic or video evidence where reasonably requested.

Orders may normally be cancelled before processing or dispatch. Once an order has been dispatched, cancellation may no longer be possible and the return process may apply instead.

Warranty coverage depends on the product, manufacturer, supplier and product condition. Products covered by a specific warranty will have the relevant warranty information displayed or supplied with the order.

Customers can contact us through the support information displayed on www.myautopartz.com.